Support & feedback
Something not working, or an idea you would like to see? Write to us by email — a real person reads it.
Email support
We reply from support@sudok-you.com. There is no form or ticket tool here.
What to include
A short message with these details helps us reproduce the problem quickly:
- Device (for example iPhone 13, Windows laptop)
- Browser and version (for example Chrome 126, Safari)
- App language (Español, Italiano, English)
- Page and what you did (for example /play/game, tapped Hint)
- What you expected to happen
- What actually happened
- A screenshot, if you can take one
About your saved games
Guest games, preferences and progress are stored locally in your browser. Clearing browser or app data — or using private browsing — can remove them. Signed-in saved games and progress are synced separately; contact support for account-data requests.